Privacy Policy | Lulu Bloom Millinery

Lulu Bloom Millinery recommends this policy is read in conjunction with our Terms & Conditions

Lulu Bloom Millinery is the owner of the website ‘www.lulubloommillinery.com.’ Laura Jolly is a sole trader and owner of Lulu Bloom Millinery (‘we’ ‘us’ ‘our’) and controller of the website. The website utilises a Wix.com platform and Wix.com is the processor of the website’s visitors (‘you’ ‘your’) and users (‘you’ ‘your’). Wix.com does not process information about Lulu Bloom Millinery’s website visitors or users for their own benefit. Lulu Bloom Millinery will never pass any website user’s personal information on to other third-party organisations and complies with applicable GDPR regulations as set out by the EU Government Data Protection Regulation (GDPR) which came into effect on 25th May 2018. These regulations are adhered to in conjunction and with the use of the Wix.com platform. For Wix.com’s full Privacy Policy visit: https://www.wix.com/about/privacy

Collection of personal Information:

Lulu Bloom Millinery receives, collects, and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login information if you have created an account; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile if one is provided by you.

When you communicate with Lulu Bloom Millinery either by contact submission forms on the website, booking an online consultation for a bespoke commission or conduct a transaction to purchase a product on our website, as part of the process, we collect the personal information you give us. This may include your name, address, telephone number and email address and any other information that you provide to us at the time of interaction with the website.

Lulu Bloom Millinery collects the stated non-personal and personal information for the following purposes:

To provide products for purchase
To operate the online consultation and communication channel via the website
To provide you with ongoing customer assistance and technical support
To be able to contact our website visitors and users with general or personalised purchase related communication, newsletters, or promotional messaging.
To create aggregated statistical data
To comply with any applicable laws and regulations.

Storing, sharing, and disclosing website visitor’s and user’s personal information:

Lulu Bloom Millinery is hosted on the Wix.com platform. Wix.com provides Lulu Bloom Millinery with the online platform that facilitates us to sell our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by Wix.com and used by Lulu Bloom Millinery who adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

Lulu Bloom Millinery will never pass any website user’s personal information on to other organisations.

Use of Cookies:

This website utilises cookies to monitor your browsing preferences. Please review the cookies used if you do not wish for them to be used. You can review your cookie preferences by viewing the pop-up banner on arriving at the website. Information is processed in accordance with Wix.com; the processor of the website platform for Lulu Bloom Millinery, and no personal details are shared with other third parties.

Communication with you:

Lulu Bloom Millinery may contact you to notify you regarding any purchase or order made, your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our products or services, or as otherwise necessary to contact you to enforce our Terms and Conditions agreement, applicable national laws, and any agreement we may have with you. For these purposes we may contact you via email, telephone, text messages, and postal mail if we hold these details for you.

Privacy and E-mail Marketing:

Your subscription to e-mail marketing is via explicit consent. You can explicitly give your consent to receive e-mail marketing and promotional material by signing up directly on the website, by checking the box associated with the ‘Contact Lulu Bloom’ submission form on the homepage of the website, or when making a purchase.

In providing your e-mail address when making a purchase via the website, you give your consent by default option to receive e-mail marketing and promotional materials from Lulu Bloom Millinery. You must un-check the associated box at the checkout to opt out.

If you wish to withdraw your consent to receive e-mail marketing or promotional materials, please let us know by contacting: lulubloommillinery@gmail.com

Withdrawing consent to what personal data we hold about you:

If you do not wish for Lulu Bloom Millinery to process your data anymore, please contact us at lulubloommillinery@gmail.com

If you would like to; access, correct, amend, or delete any personal information we hold about you, please let us know by contacting: lulubloommillinery@gmail.com

Lulu Bloom Millinery reserves the right to modify this privacy policy at any given time, so we ask that you as a website visitor or user review it frequently.

Any changes or clarifications to information written previously in this policy will take effect immediately upon their posting on the website. If Lulu Bloom Millinery makes material changes to this policy, we will notify you that it has been updated and the effective date of the update. This privacy policy will always aim to make you aware of what information we collect, how we are using that information and under what set of circumstances.

Customer Support Contact Information:

Laura Jolly, Lulu Bloom Millinery: lulubloommillinery@gmail.com